Booking Terms & Conditions

We try to be relaxed and informal so that you can enjoy your stay with us at the Glebe Country House. We do, however, also have to be mindful that we run a business and have certain responsibilities to all our guests and of course, we have to have a few house rules in place which form part of our terms and conditions which you accept when making your booking.

Check-in/Check-out Times

Rooms are available between 4:00pm and 6:00pm. Check-out time from your room is before 11.30am in order to allow the house staff to ready the room for the next guests. If you have specific requirements regarding your arrival/departure times we are very happy to try to accommodate although it is not always possible.

We reserve the right to make additional charges if rooms are not vacated by the agreed times.

Deposit

When booking accommodation a non-refundable deposit of the value of the first nights booking is requested, to be paid by credit or debit card. Card details are held by the Glebe Country House as surety. 

 

Cancellations

We fully understand that circumstances sometimes mean that it may be necessary to cancel your booking with us. We try to be as fair as we can on this. If, at the time of your cancellation, all our rooms are not booked or we have time to re-sell your room we are more than happy to refund your deposit in full.

If we have turned enquiries away for your room and cannot re-sell the room in the time given, your deposit will be forfeited.

If you need to cancel with less than 48 hours notice or a no-show, the full amount of your stay will be charged to you in the event the room remains un-sold.

 

Personal Property

The Glebe Country House is not responsible for your personal belongings and valuables like money, jewellery or any other valuables left by guests in the rooms.

Damages & Breakages

You are responsible and liable for any breakages or damages which you or any member of Your party cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we reserve the right to make a charge to the guest’s credit card, or we may send you an invoice, for repair or making good if the damage or breakage is significant.

Children

We are always happy to welcome well behaved children of any age but would ask for a reasonable amount of parental supervision and to consider other guests who may be staying with us. Not everyone gets up at 6am when they are on holiday!! Children are expected to be supervised at all times when in the grounds, and it is explicitly your responsibility to ensure the safety of your children.

Only 1 child allowed in each of the 2 twin rooms available.

Discount price of 50€ per child up to 16 years old.

Under 2 years free cot available.
Pets

Dogs are warmly welcome at Glebe Country House and may be accommodated with their owners in specially appointed bedrooms. They must be kept on a lead when walking around the estate and we ask you to pick-up your dog’s poo.

We operate a ‘No Bark Policy’ for the convenience of other guests, we also request that dogs are not allowed on the furniture including the bed and the sofas. Any damages will be the responsibility of the owner.

We are happy to offer doggy dining.

Regretfully we cannot allow pets in the breakfast room. Your pet should never be left unattended in the bedrooms. Please make sure that they are well behaved!

We do make a one-off additional charge of £10 to cover the extra deep clean to remove any hairs/smells ready for the next guests.

Parking

Where on-site parking is provided guests accept that they park their vehicles at their own risk.

Smoking

In accordance with the prevailing Law of this land, we are strictly a non-smoking establishment.

We reserve the right to make additional charges for any deep cleaning procedures required if you do smoke in your room.

Acceptance

Your booking with The Glebe Country House constitutes your understanding and acceptance of the above terms and conditions.

Glebe Country House
Ballinadee
(Near Kinsale)
Bandon
Co. Cork, Ireland
T. 00 353 (0) 21 477 8294
Text: 00 353 (0) 86 3680202
E. This email address is being protected from spambots. You need JavaScript enabled to view it.


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